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Are you over 18?

All purchasers must confirm they are of legal age before entering the site. Age verification may be required before checkout or upon delivery, depending on local laws.

We ship only where permitted by law.

Overview

This website is operated by Snuspouch.AE (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website and services (“Services”), including all content, tools, and transactions available through the site. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part, you must discontinue use of our Services immediately.

We reserve the right to update, modify, or replace any part of these Terms at our discretion. It is your responsibility to review this page periodically. Continued use of the website following any updates constitutes acceptance of those changes. Material updates will be clearly communicated on our website.

Eligibility & Age Restriction

Our Services are strictly intended for adults 18 years of age or older. By using this website, you confirm that you meet the legal age requirement under UAE law. We reserve the right to request valid proof of age at any time and may refuse service or cancel orders if age verification requirements are not met.

Account Integrity

If you create an account on Snuspouch.AE, you are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account. You must notify us immediately of any unauthorized access or suspected security breach.

We reserve the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these Terms without prior notice.

Use of the Service

You agree not to:

  • Violate any applicable UAE laws, regulations, or local directives
  • Transmit viruses, malware, or harmful code
  • Impersonate any individual or entity or misrepresent affiliations
  • Copy, reproduce, sell, or exploit any part of the Service without written consent
  • Infringe intellectual property or proprietary rights
  • Any abusive behavior, harassment, discriminatory language, or misuse of the platform will result in immediate account suspension or termination.

Product Information & Availability

We aim to ensure all product descriptions, pricing, and availability details are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current always. Prices and availability are subject to change without notice.

We reserve the right to correct errors, limit quantities, discontinue products, or cancel orders if inaccuracies are identified. If you have questions regarding product details, please contact customer support before placing an order.

Order & Shipping Restrictions

All orders are subject to UAE laws and regulations. It is your responsibility to ensure that the purchase, possession, and use of nicotine products are permitted in your location. We reserve the right to refuse or cancel orders that may violate applicable regulations or delivery restrictions.

Delivery timelines and service availability may vary based on location. Please review our Shipping Policy for additional details.

Payment & Refunds

All purchases are governed by our Refund Policy (please refer to the dedicated policy page). Payments must be completed using approved payment methods displayed at checkout. Orders will not be processed if payment authorization fails.

Approved refunds will be issued according to our stated timelines. For refund status inquiries, please contact customer support.

Intellectual Property

All website content, branding, text, graphics, logos, and intellectual property displayed on Snuspouch.AE are owned by or licensed to us. Unauthorized reproduction, distribution, or commercial use of any content without prior written consent is strictly prohibited.

Limitation of Liability

To the maximum extent permitted under UAE law, Snuspouch.AE shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website, products, or Services.

We do not guarantee uninterrupted, secure, or error-free access to the website. Use of the Service is at your own risk.

Indemnification

You agree to indemnify and hold Snuspouch.AE harmless from any claims, damages, losses, or legal expenses arising from your violation of these Terms or misuse of the Services.

Accounts terminated for breach of these Terms may not be re-registered without prior written approval. 

Modifications & Termination

We reserve the right to modify, suspend, or terminate the Services at any time without notice. Access may be restricted or revoked if these Terms are violated.

Provisions relating to intellectual property, limitation of liability, and indemnification shall survive termination. 

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

Contact Us

For questions or concerns regarding these Terms, please contact us at:

Email: support@snuspouch.ae

Address: ESSENTIAL GENERAL TRADING LLC OPC‬, Shop 4 Khalid ahmed abdullah, abdulghani, Alrafaea, Al Ittihad Street, Ras Al Khaimah, 0, Ras Al Khaimah

Please allow up to 48 hours for email responses. For urgent matters, include “URGENT” in the subject line for priority handling.

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